Privacy Policy

Introduction

At Pultron, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our security audit platform and services. We're committed to transparency about our data practices and your rights under applicable privacy laws, including Indian data protection regulations.

By using Pultron's services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions about how we handle your data.

Information We Collect

We collect information directly from you when you register for our services, request security audits, or communicate with our support team. Additionally, we automatically gather certain technical information when you access our platform to ensure optimal performance and security.

How We Use Your Information

We use your personal information for several legitimate business purposes that directly benefit you as our client. Our primary goal is to provide exceptional security audit services while maintaining the highest standards of data protection.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in specific circumstances that are necessary for providing our services or complying with legal requirements.

Service Providers: We work with trusted third-party companies that help us operate our platform, such as cloud hosting providers and payment processors. These companies are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements: We may disclose your information if required by Indian law, court orders, or government regulations. In such cases, we'll make reasonable efforts to notify you unless legally prohibited from doing so.

Business Transfers: If Pultron is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such change in ownership or control.

Data Security Measures

As a security-focused company, we implement multiple layers of protection to safeguard your personal information. Our security measures are regularly reviewed and updated to address emerging threats and vulnerabilities.

While we take extensive precautions to protect your data, no method of transmission over the internet is completely secure. We continuously work to improve our security practices and encourage you to use strong passwords and keep your account credentials confidential.

Your Privacy Rights

Under Indian data protection laws and our commitment to privacy, you have several rights regarding your personal information. We've made it easy to exercise these rights through your account settings or by contacting our privacy team.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Indian law. Different types of data may have different retention periods based on their purpose and legal requirements.

Account Information: Kept for the duration of your active account plus three years after account closure for legal and business purposes.

Audit Reports: Security audit data and reports are retained for five years to maintain historical records and support ongoing security assessments.

Communication Records: Support conversations and business communications are kept for two years to maintain service quality and resolve potential disputes.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your user experience and analyze platform performance. We use both essential cookies required for basic functionality and optional cookies that help us improve our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform. We don't use cookies for advertising purposes or share cookie data with advertising networks.

International Data Transfers

While our primary operations are based in India, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to Indian data protection standards.

Any international transfers are governed by data processing agreements that require the same level of protection as provided under Indian law. We regularly review these arrangements to ensure ongoing compliance with privacy regulations.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this document indicates when the policy was last updated.